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Customer Experience (CX) is equally important as User Experience (UX)

Digital marketing

trends in UAE are always on a constant mode of change. In terms of design, UX (User Experience) and CX (Customer Experience) have become equally important. While CX is about end-to-end, covering mobile, web, static and human touch points, UX is all about developing an interaction-rich experience online which will direct future traffic and business to your brand and product. Read on to understand the effect that a well-designed CX and UX could have on your business.

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Contextual Advertising

contextual-advertisingBeing known as the ‘Shopaholic’s Paradise’, Dubai is indeed the hotspot for some of the best buys. Let alone the shops that are seen in and around the city overflowing with buyers, the surge of shopping by Dubaians have also cast a record on the online shopping arena. Well, this article is not going to be about Dubaians or about how awesome shopping in Dubai is.

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Periscope in Dubai

Periscope App LogoThe Periscope app from Twitter made its debut in Dubai this week. Dubai International Financial Centre (DIFC) is the first in the Middle East to broadcast a live streaming video on the new Periscope app. Since the broadcast was done without any fanfare or media publicity, the maximum number of users viewing the live transmission was less than 10. The amateur video showed live footage of the DIFC Quest event and was transmitted live during office hours on 6th June 2015.

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Mobile Websites vs. Responsive Websites

A lot of people are very quick to scrap the idea of having a mobile website. Responsive websites seem to be preferred nowadays, and with the multitude of screen sizes websites need to cater for it’s quite justified. There is, however, a general lack of understanding in the region as to what the difference between the two are; hence, the decision of many to totally negate the idea of having one over the other

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SMEs Don’t Care About Data Security

The title of this post is meant to be a generalization and to grasp your attention because it’s an important matter – data security that is. The bigger companies seem to understand its importance, and many do take the necessary precautions to maintain some level of data security. They don’t always do it very well, but quite often they have the basics covered. SMEs on the other hand very often don’t have much demonstrated concern for the privacy or security of their website visitors.

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