Chatbots That
Truly Connect

Bring your website to life with chatbots. Engage customers instantly, provide 24/7 service, and turn every interaction into a smarter, effortless experience.

Talk to a
Chatbot Expert

GMI & Chatbots

For the past 25 Years, we have been helping leading brands across the UAE, Middle East and India improve their customer support, provide better services and implement automation by integrating cutting-edge digital technologies into their infrastructure. Chatbots are the latest in this line, and one that we are very excited and passionate about.

Have a look at our work.

We are one of the first digital agencies in these regions to adopt chatbots as a mainstream customer service solution for our clients, to help them introduce a whole new level of engagement and assistance that guides users as they perform tasks or make purchases on the website.

Chatbot Development
Services We Offer

At GMI we get excited about all kinds of new technologies, and especially ones that seem as precursors to robot butlers. We approach chatbot integration not only from a business development perspective, but also as an artificial intelligence tool that makes it easier for customers to find products and services they are looking for on the internet, whittle down their options and make purchases through easy transactions.

Cutting-edge modern technology for advanced customer interaction. Talk to Us Talk to Us

Innovative, Engaging, Empowering User
Interactions Realised by Artificial Intelligence.

For the first time in digital history, people are using messaging apps more than social media apps. This says something about how consumers today prefer to communicate. Chatbot applications are designed to provide online support services to customers over a single chat interface. They use artificial intelligence to interact with customers, understand their requirements and respond to their queries.

Implementing chatbots into their infrastructure helps brands offer customers a realistic and intuitive retail-store-like atmosphere, using a piece of next-gen technology.

Chatbots allow businesses to streamline and automate their customer interactions for improved productivity and increased efficiency.

To know more, talk to our experts today

Enhanced Chatbot Technology to Power
Your Brand into the Future

Perpetual Connectivity

Chatbots, being robots, need no rest. This means that customers trying to access your website from different time zones or during different times of the day experience the same welcoming, helpful, informative and efficient entity at the other end of the chat. To implement improved connectivity, get in touch with us.

Better ROI

Before chatbots, to achieve the same kind of perpetual service would have cost businesses a platoon of call centre executives working over different shifts. Additionally, except for the initial level of programming, chatbots need not be trained in the details and intricacies of new products and services. They can easily self-learn from a database.

Improved Resource Allocation

While it is often hard for executives to figure out which department or resource to approach for a specific service request, such mistakes are rare with chatbots. The artificial intelligence, if integrated effectively into the organization’s customer resource management solution, would have direct access to the entire stream of data from different departments, and can easily assign and allocate tasks to different managers, ensuring improved productivity and efficiency within the organization.

Brand Value

Chatbots are a rather new and advanced technology and inspire significant fascination among the general public. Smart businesses can use this to project themselves as an innovative brand that’s years ahead of the competition. Out-reach your competition.