The short answer: regularly. The exact schedule depends on your website’s size, traffic, and complexity, but here’s a simple rule to follow. For active, high-traffic websites, we recommend doing a full maintenance check every 3 months. Smaller sites with less content can follow a 6-month cycle. However, basic tasks like backups, plugin updates, and security scans should be done weekly or even daily. At GMI, we follow a smart, layered approach:

Daily: Backups and security scans Weekly: Plugin/theme updates, broken link checks, and comment moderation Monthly: Core WordPress updates, performance tuning, and database cleanup Every 3–6 months: Full audits covering speed, SEO, security, and content health

Staying consistent with these checks helps prevent downtime, protect user data, and keep your website running smoothly.

At GMI, we take your website’s security seriously. Our team follows a strong, layered approach to keep your WordPress site protected from online threats. We start by updating WordPress core, themes, and plugins. Updates often fix known security bugs, so staying current is key. We also set up firewalls, limit login attempts, and monitor suspicious activity 24/7. To block common attacks, we change default login settings, recommend strong passwords, and enable two-factor authentication (2FA) wherever possible. We also run regular malware scans and apply security patches right away.If anything goes wrong, our daily backups (stored safely off-site) help us restore your website quickly. While no system is 100% hack-proof, our process reduces risks and gives your site the best possible protection.

The time it takes to maintain a WordPress website depends on how big and busy your site is. A small business website might need just a few hours a month, while a large eCommerce site may require more frequent and detailed care. Basic tasks like updating plugins, checking for errors, and backing up the site can take 15 to 30 minutes each week. More in-depth tasks, like speed checks, security scans, and SEO fixes, may take longer and are usually done monthly or quarterly.

Yes, absolutely. If your WordPress site gets hacked, our team can step in right away to clean it up and get things back to normal.

We follow a clear process: first, we scan your site to find and remove any malicious code or backdoors. Then, we fix any damage caused, whether it’s broken pages, missing content, or errors. After recovery, we strengthen your site’s security with firewalls, malware protection, and regular scans to prevent future attacks.

No, properly handled maintenance should not affect your site’s uptime. At GMI, we use smart strategies like staging environments and scheduled updates to make sure your website stays live while we work behind the scenes. For major changes or sensitive updates, we perform testing in a separate environment before applying them to your live site. If a brief downtime is absolutely necessary (which is rare), we schedule it during off-peak hours and inform you in advance. Our goal is to keep your site secure, fast, and always available, without interrupting your users or business.

WordPress maintenance mode is a feature that temporarily puts your website offline while updates or changes are being made. Visitors will see a simple message instead of your live site. This helps avoid any confusion or broken functionality while work is in progress. At GMI, we enable maintenance mode during critical updates to ensure your visitors always have a smooth experience.

Yes, we can. Our WordPress experts are experienced in working with both third-party and custom-built plugins and themes. Before applying any updates, we carefully test for compatibility to avoid conflicts. We also ensure your custom code is maintained securely and runs smoothly with every new WordPress version or core update.