Your Complete
E-commerce Partner

Building or upgrading your store? We create scalable e-commerce platforms that load fast, rank high, and turn visitors into loyal, revenue-driving customers.

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Design Expert

Where Design Meets Expertise

Years of Experience

Happy Clients

Projects Completed

Team

Brand Likes

Trusted by over 1000+ companies around the world

Developed multi-brand FMCG website with rich content and recipes.

Presented brand vision through visual storytelling.

Enhanced site functionality with dynamic search and key information, ensuring smooth operation of airline’s official website.

Showcased company strengths with striking visuals and clear messaging.

Improved user interaction with helpful tools and social features.

Designed engaging interface with layered visuals and responsive elements.

Developed thematic design with interactive visuals and easy connection forms.

Added dynamic visuals and interactive elements reflecting brand style.

Incorporated videos, interactive pop-ups, and user-friendly forms.

Our Comprehensive E-commerce
Development Services

Our e-commerce development services cover every aspect of your online journey, from custom design, to store migration, plugin development, or payment integration. With a focus on performance, scalability, and customer experience, we help you create powerful e-commerce platforms that drive results.

Custom e-commerce web design

We create custom e-commerce websites to reflect your unique brand identity, match your goals, and give your users a customized shopping experience. From layout to features, we build everything tailored to your business needs, using platforms of your choice like Shopify, Magento, WooCommerce, or a fully custom setup.

Store customization

We customize every aspect of your e-commerce platform to match your brand and meet your business goals. Whether it’s a unique checkout flow, custom features, or smart integrations with your CRM or inventory tools, we make sure your store works exactly how you need it to. With intuitive store customization services, our goal is to improve brand identity, enhance user experience, and drive more conversions.

Shopping Cart Development

At GMI, we build shopping cart systems that make buying simple, secure, and smooth. From custom cart designs to mobile-ready layouts, our shopping cart development services focus on boosting conversions and keeping customers moving through checkout without a hitch. We support multiple payment options, integrate fast shipping solutions, and ensure top-tier security for every transaction.

Marketplace Development

Our marketplace development services help you create powerful online marketplaces that bring buyers and sellers together on one seamless platform. From multi-vendor functionality to secure transactions and user-friendly interfaces, we develop marketplaces that are scalable, efficient, and easy to manage. We tailor every feature to support real-time interactions, smooth payments, and intuitive vendor management to help you create a thriving digital marketplace.

Store Migration

We make store migration simple, secure, and stress-free across platforms such as WooCommerce, Magento, Shopify, and others. Our expert team ensures a smooth transition with zero data loss and minimal downtime, preserves your SEO settings, backs up your data, and optimizes your store’s performance on the new platform. We also enhance scalability, so your new store is ready to grow with your business.

Plugin & Module Development

We build powerful custom plugins and modules that add real value to your e-commerce store. From advanced payment options to shipping integrations, or tools to manage inventory and customer data, our solutions are designed to fit your exact business needs. Our expert team develops scalable, secure, and performance-driven extensions that work perfectly with platforms like Shopify, Magento, and WooCommerce. With these custom tools, you can automate tasks, improve user experience, and grow your online business.

Responsive Website Development

We design responsive e-commerce websites that look great and work smoothly on every screen, such as phone, tablet, or desktop. A large part of online shopping today happens on mobile, so your store needs to be ready. Our mobile-first approach ensures fast loading, easy navigation, and seamless checkout experiences that help convert visitors into loyal customers.

E-commerce App Development

Build powerful iOS and Android shopping apps that bring your brand closer to customers. Our e-commerce app development services offer streamlined navigation, secure checkout, real-time inventory updates, and personalized experiences. Leveraging AI-driven recommendations, push notifications, and seamless CRM/payment integrations, we ensure your mobile app drives retention and converts shoppers into loyal users. As a UAE-based e-commerce development partner, we craft apps that meet both global standards and local market needs.

AI-Driven Personalisation

Our e-commerce web design and development services use AI drive personalization to transform how your customers shop. By analyzing user behavior, purchase patterns, and real-time data, we deliver hyper-personalized experiences. Our AI solutions also power advanced features like visual search, chatbot-driven support, predictive inventory planning, and behavioral targeting for marketing campaigns. These tools increase conversions, enhance customer satisfaction, and keep your store up-to-date.

Payment Gateway Integration

We specialize in integrating secure and reliable payment gateways that ensure smooth, hassle-free transactions for your customers. Our team helps you select and implement the right payment solution, from trusted platforms like PayPal and Authorize.NET to region-specific options. Our integrations are fully PCI-compliant, supporting real-time processing while safeguarding customer data. With minimal downtime and maximum security, we make it easier for your store to accept payments confidently and convert more visitors into loyal buyers.

Headless Commerce

We harness the power of headless commerce to build agile, high-performing digital storefronts tailored to modern shopping behavior. By decoupling the front end from the back end, we give your brand the freedom to deliver seamless, personalized experiences across web, mobile, apps, and beyond. Our team works across leading frameworks, ensuring lightning-fast performance and unmatched flexibility. Be it Shopify, WooCommerce, Magento, or any major platform, we craft custom headless solutions that integrate effortlessly with your existing systems.

Maintenance and Support

We offer end-to-end maintenance and support services to ensure your e-commerce platform stays secure, up-to-date, and optimized for peak performance at all times. We conduct continuous security monitoring to protect your store from cyber threats and data breaches, while our automated backup and recovery plans safeguard your critical business information. With 24/7 technical support, real-time issue resolution, and actionable analytics, we help you maintain a reliable, efficient, and future-ready online store that evolves with your business.

Core E-commerce Development Features We Integrate

At the heart of our e-commerce solutions are powerful core features designed to streamline operations, enhance user experience, and drive conversions. From secure payment gateways and real-time inventory tracking to mobile-first checkout flows and intelligent analytics, we integrate every essential element needed to run a modern, high-performing online store.

Secure Payment Processing

We integrate trusted and secure payment gateways to ensure smooth and safe transactions across your e-commerce store. With support for multiple global and local payment options, we make checkout experiences frictionless and reliable. Our implementation follows best practices, including SSL encryption, PCI-DSS compliance, and robust fraud prevention measures, so that sensitive customer data remains protected at all times. From one-click payments to recurring billing setups, we tailor the payment infrastructure to suit your business model.

Advanced Inventory Management

We help you stay in control of your stock with smart, real-time inventory management solutions. Our robust systems offer real-time stock level updates, low-stock alerts, automatic syncing across sales channels, and intuitive dashboards to simplify day-to-day operations. Whether a single warehouse or a multi-location setup, our inventory features help prevent overselling, streamline restocking, and support accurate forecasting. Product variants, bundles, and customizable SKUs are all effortlessly managed. To ensure your e-commerce store runs efficiently.

Order Tracking & Management

Our end-to-end order tracking and smart management tools allow customers to monitor their orders in real time, enhancing trust and reducing support queries. For store admins, our solutions offer centralized dashboards to view, update, and manage order statuses, returns, and fulfillment workflows. With optional CRM integration, e-commerce store owners gain a complete view of customer interactions, enabling proactive communication and improved service quality.

Product Catalog Management

We implement intuitive catalog management systems that let you easily add, organize, and update products, categories, variants, SKUs, and media assets from a single dashboard. Our solutions ensure scalability, SEO-friendly structures, and a smooth browsing experience for your customers. With support for bulk uploads, filtering options, and rich content display, your storefront remains both organized and engaging.

Shopping Cart & Checkout Optimization

We design intuitive, distraction-free checkout processes that minimize checkout friction. Features like guest checkout, auto-fill, address validation, progress indicators, and multiple payment options ensure a fast, user-friendly experience. To further enhance convenience and compliance, we integrate automated tax and shipping calculators that apply accurate charges based on the customer’s location. These configurable rules ensure transparent pricing, eliminate surprises at checkout, and improve overall trust and satisfaction.

Advanced Search & Filter Options

With intuitive search and dynamic filtering systems, we help customers quickly find products based on relevant criteria such as price, category, size, color, and ratings. Tailored to your industry, our smart filtering system can include specific attributes, like fabric type and care instructions for apparel, or technical specs and compatibility filters for electronics. With features like predictive search, auto-suggestions, and typo tolerance, we ensure that users find what they’re looking for accurately and effortlessly.

API & Third-Party Integrations

We enable seamless integration with CRMs, ERPs, marketing automation tools, analytics platforms, shipping providers, and fulfillment services, so your entire business ecosystem works in sync. Whether it’s syncing customer data, automating inventory, or enabling real-time shipping updates, our API-driven approach ensures smooth communication between your e-commerce store and the third-party tools.

Mobile-First Checkout Experience

With the majority of online purchases happening on smartphones, a frictionless mobile checkout is now essential. We design and optimize mobile-first checkout flows that are intuitive, fast, and conversion-focused. From streamlined steps and auto-fill fields to clear progress indicators and error handling, we tailor each step for ease on smaller screens. We also integrate digital wallets like Apple Pay, Google Pay, and other mobile-friendly payment methods to enable secure, one-tap purchases.

Multilingual & Multi-Currency Support

In a global market like Dubai, with a diverse audience, language and currency flexibility can make or break a sale. We integrate multilingual capabilities and dynamic currency switching into your e-commerce store, ensuring customers can browse and shop in their preferred language and currency. We implement automatic language detection, real-time currency conversion, etc. to deliver a localized shopping experience that reduces friction and increases conversions across regions.

Custom Admin Dashboards

We design user-friendly, customizable admin dashboards to view key metrics, manage inventory, track orders, and update content without getting lost in clutter. Whether you need role-based access, quick insights, or workflow automation, our dashboards streamline backend operations and give you complete control over your e-commerce ecosystem.

Analytics & Reporting Tools

Our powerful analytics and reporting tools enable you to turn raw numbers into actionable insights. From tracking daily sales and top-performing products to understanding customer behavior and conversion trends, you get a clear view of what’s working and what’s not. With customizable dashboards and real-time reporting, you can make smarter, faster decisions that drive growth and improve your store’s overall performance.

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E-commerce Development Platforms We Specialize In

At GMI, we work across a diverse range of e-commerce platforms to deliver tailored solutions that align with the business goals of our clients. Our team brings deep expertise in the platforms that power modern online stores, from open-source frameworks to SaaS-based systems.

Magento (Adobe Commerce) is a powerful, open-source e-commerce platform trusted by over 250,000 merchants worldwide for its flexibility, scalability, and advanced capabilities. Ideal for businesses of all sizes, it supports everything from multi-storefront management to real-time analytics, multilingual support, and seamless mobile commerce. At GMI, we harness the full potential of Adobe Commerce to deliver custom-built, high-performance e-commerce solutions tailored to your business goals. From end-to-end development and UI/UX design to content, SEO, and post-launch support, our expert team ensures your store is built for growth.

Shopify is a leading e-commerce platform perfect for both startups and established brands. Known for its simplicity, reliability, and powerful customization capabilities, Shopify enables merchants to build, manage, and scale their online stores with ease. At GMI, we offer end-to-end Shopify development services, including custom theme design, third-party integrations, performance optimization, and ongoing maintenance. Our user-centric approach ensures your store not only looks stunning but also delivers a smooth, conversion-driven shopping experience.

WooCommerce is a flexible, open-source e-commerce platform built on WordPress, ideal for businesses looking for full control over their online store. Lightweight, cost-effective, and easy to set up, it’s a favorite among entrepreneurs seeking a customizable and scalable solution. At GMI, we specialize in crafting tailored WooCommerce services such as custom plugin development, mobile app solutions, headless architecture, and more. With our in-depth expertise, we help you transform your WooCommerce store into a high-performance e-commerce platform.

Drupal is a secure open-source platform sought after for its ability to handle complex, content-heavy websites with ease. It’s an excellent choice for e-commerce businesses that need a dynamic, customizable store with robust features like SEO optimization, advanced content management, and seamless third-party integrations. At GMI, we offer end-to-end Drupal e-commerce development, from custom builds and theme design to migration, feature enhancements, and ongoing support. Our Drupal e-commerce website development services optimize your online store for performance and long-term growth.

For businesses seeking a lightweight yet powerful e-commerce presence, WordPress offers a flexible solution tailored to service-based brands and low-SKU product sellers. By integrating e-commerce functionality directly into WordPress websites using plugins and custom development, we enable seamless online selling without the complexity of full-scale platforms. Ideal for those who prioritize content-driven marketing alongside selling, this setup supports everything from digital products and appointment bookings to simple physical goods. Our team ensures smooth integration, intuitive user experience, and full customization to match your brand identity and business goals.

BigCommerce is a powerful SaaS-based e-commerce platform that offers everything you need to launch, manage, and scale your online business. With built-in features like SEO optimization, marketing tools, detailed analytics, mobile responsiveness, and secure PCI-compliant hosting, BigCommerce ensures a seamless selling experience. GMI provides end-to-end BigCommerce development services, including custom store setup, theme development, app integrations, and advanced solutions like multi-vendor marketplace apps, Salesforce connectors, POS systems, and dropshipping tools. Our expert team can help tailor BigCommerce to your unique business needs.

osCommerce is a PHP-based open-source e-commerce platform built on MySQL, known for its simplicity, flexibility, and robust community support. It’s a great choice for businesses looking for a customizable and lightweight e-commerce solution. With built-in features for product and order management, real-time shipping quotes, and support for multiple payment gateways, osCommerce provides a solid foundation for running an online store. Our expert team leverages the power of osCommerce to build scalable, search engine–friendly, and easy-to-manage e-commerce websites tailored to your business goals. From custom extension development to performance optimization and ongoing support, we ensure your store is fast, secure, and ready to grow.

Our E-commerce Web Design and
Development Process

Our step-by-step e-commerce web design and development process is crafted to help our clients launch a high-performing online store that looks stunning, works smooth and drives leads.

Defining Objectives & Goals
We begin by setting clear, measurable objectives based on client requirements, such as increasing sales, boosting traffic, improving conversion rates, or enhancing brand visibility. By breaking down long-term goals into smaller milestones, we create an action plan to guide the project in the right direction.
Market Research & Analysis
To understand the market landscape, competitors, and audience, we analyze economic, technological, and industry-specific trends, along with regulatory shifts and changing consumer behaviors. We conduct a competitive analysis by evaluating similar businesses, comparing their product offerings, pricing, branding, customer service, and customer reviews. Tools like Ahrefs are used to benchmark competitor performance.
Defining Technical & Functional Requirements
Next, we define the technical and functional capabilities for your e-commerce website. This includes choosing the right payment gateways, deciding on features such as wishlists, multi-language support, or product comparisons, and ensuring your infrastructure is scalable. For example, if international expansion is on your roadmap, it’s wise to plan for multi-currency and multi-language support from the beginning.
Choose an E-commerce Platform
We help you choose the right e-commerce platform based on your business model, needs and integration requirements. GMI has an expert team well-versed on all major platforms such as Shopify, WooCommerce, and Magento. Depending on whether your store requires fast setup, deep customization, or multiple storefronts and global scalability, we recommend the best platform suited for your store.
Design & Development
Once the foundational planning is complete, we move into the design and development phase, where strategy takes shape. This begins with UI/UX design, where we create wireframes and high-fidelity mockups to create an intuitive, visually engaging, and user-friendly interface. Based on your chosen e-commerce platform, we then proceed with custom development, integrating the required functionalities and third-party tools.
Launch & Optimization
With development complete, we move closer to the website launch. Before going live, we ensure that every key function works flawlessly, from adding products to the cart to completing a purchase. Once launched, we help you promote your site through SEO, PPC campaigns or social media campaigns, as per your requirements. After launch, we continuously optimize your website to ensure strong performance.
Ongoing Support & Maintenance
Our ongoing support & maintenance includes security updates, platform upgrades, bug fixes, performance monitoring, and feature enhancements. Regular maintenance ensures your site stays secure, fast, and compatible with evolving user needs and technology standards. It also helps you respond to customer feedback, adapt to industry trends, and scale new features as your business grows.

Smart Add-On Services for a High Performance E-commerce Store

Our curated suite of add-on services is designed to enhance functionality, automate operations, and improve customer experience. From mobile app integrations and AI-powered product recommendations to smart loyalty systems, chatbot support, and third-party API integrations, each add-on is crafted to help you scale, convert better, and serve smarter.

Progressive Web App (PWA) Development

For e-commerce owners who want their store to feel like an app but without asking customers to download anything, we recommend PWAs. At GMI, we build PWAs that load lightning-fast, work offline, and give users an app-like experience straight from their browser. They’re perfect for mobile shoppers who don’t want to fill up their phone storage but still want smooth, secure shopping. From push notifications and better caching to compatibility across all devices, PWAs help your store perform better and keep customers coming back.

Mobile App Integration for E-commerce

If you're running a mobile shopping app or planning to launch one, GMI helps you connect it seamlessly with your e-commerce platform. From syncing product listings, inventory, and orders in real time to enabling push notifications and unified customer data, our integration ensures a smooth, consistent shopping experience across web and mobile. Our mobile app integration service reduces manual work, improves accuracy, and keeps your store updated across all platforms, so your customers get a flawless experience wherever they shop.

AI-Powered Product Recommendations

At GMI, we integrate AI-driven recommendation engines into your e-commerce platform to analyze customer behavior, past purchases, and browsing patterns in real time. With AI predictions, your e-commerce platform can provide tailored suggestions to customers, increasing their chances of conversion. Whether it's upselling complementary items or helping shoppers rediscover favorites, AI recommendations boost engagement, increase average order value, and drive sales, all while creating a personalized shopping experience that keeps customers coming back.

Chatbot Integration

Intelligent chatbots can assist your e-commerce platform to deliver real-time, personalized support and seamless shopping assistance. These AI-powered chatbots we develop can automate key touch points across custom journeys, from product discovery and order placement to post-sale support. With CRM and backend integrations, chatbots can offer tailored recommendations, assist in transactions, gather feedback, and escalate complex queries to human agents when needed.

Loyalty & Rewards System

GMI helps you build a custom loyalty and rewards system that keeps customers loyal to your brand. From points-based incentives and referral bonuses to birthday discounts, early product access, and exclusive deals, our solutions are designed to increase customer retention, boost repeat purchases, and enhance brand loyalty. By turning one-time shoppers into lifelong customers, this system not only strengthens engagement but also offers rich insights into buying behavior. In a crowded digital marketplace, a well-executed loyalty program becomes your edge, rewarding your best customers while quietly improving ROI.

Third-Party API Integrations (ERP, POS, Shipping)

At GMI, we integrate your e-commerce platform with essential third-party systems like ERP, POS, and shipping APIs to eliminate manual data entry, reduce errors, and streamline operations. Whether it's syncing inventory in real-time between your store and POS, automating customer and order data with CRM tools, or connecting to ERP systems for end-to-end visibility across supply chain, finance, and fulfillment, our API integrations ensure your backend works as smoothly as your storefront. These powerful integrations help unify data, improve accuracy, and deliver a faster, more consistent customer experience across all channels.

Robust Security Features for Your E-commerce Store

At GMI, we embed powerful, industry-standard security features directly into your e-commerce platform to protect your data, your customers, and your brand reputation. From encrypted transactions and fraud protection to vulnerability testing and real-time monitoring, we take a proactive approach to ensure your store runs safely and smoothly.

PCI-compliant infrastructure

At GMI, we ensure your e-commerce store meets PCI DSS (Payment Card Industry Data Security Standards) to protect sensitive cardholder data. From secure firewalls and encrypted transmissions to strict access control and regular security testing, we implement all 12 core PCI compliance requirements to safeguard transactions.

SSL encryption

We integrate SSL certificates on all e-commerce websites we build, encrypting the data exchanged between your store and its users. This not only protects sensitive information like passwords and payment details but also enhances customer confidence with the trusted “https” and padlock symbol.

Secure payment gateway integration

Our team works only with trusted and secure payment gateways that support fraud detection, tokenization, and multi-factor authentication (MFA). By ensuring end-to-end transaction security, we help prevent fraud, protect sensitive financial data, and streamline the checkout experience.

Antivirus & malware protection

We deploy next-gen antivirus solutions and threat detection systems to protect your e-commerce environment from malware, ransomware, and malicious code. These tools use AI and behavior-based detection to catch threats in real time, before they cause damage.

Real-time activity monitoring

Our e-commerce solutions include continuous monitoring systems that track login attempts, transaction anomalies, and suspicious patterns. With real-time alerts and behavioral analytics, we identify and respond to potential breaches before they escalate.

Secure authentication & access controls

We enforce strict access control protocols, including strong password policies, multi-factor authentication (MFA), and role-based access for admin accounts. This ensures both internal users and customers are protected against unauthorized access, brute-force attacks, and account takeover attempts.

Protection against phishing

We implement email filtering, secure login practices, and MFA to reduce the risk of phishing attacks. Our team also educates stakeholders on recognizing phishing tactics, creating an additional human layer of defense for your e-commerce store.

Database security & SQL injection prevention

All user input fields are protected using input validation and parameterized queries to defend against SQL injection attacks. We also deploy database monitoring tools that help detect and block unauthorized data access attempts.

Cross-site scripting (XSS) protection

To protect customer session data and brand reputation, we build e-commerce platforms with secure coding standards, implement Content Security Policies (CSP), and validate user input to prevent XSS vulnerabilities.

E-skimming defense

We scan for injected malicious scripts and use real-time monitoring and firewalls to detect e-skimming attempts. Regular code audits ensure that payment information remains secure from hidden skimmers trying to capture customer card data during checkout.

DDoS protection

To keep your store online during traffic surges and DDoS attacks, we integrate traffic filtering tools like Cloudflare and implement auto scaling on servers. This ensures minimal downtime, stable performance, and uninterrupted shopping experiences.

Bot protection

We guard against bot-based threats like credential stuffing and content scraping using CAPTCHAs, IP rate limiting, and behavior analysis. These measures prevent fraudulent logins and keep your site operations and inventory accurate.

Secure customer login & ATO prevention

Our e-commerce platforms are built with account takeover (ATO) protection, including login attempt limits, MFA, and IP tracking. These controls help prevent unauthorized access to customer or employee accounts and protect stored data.

Card-not-present (CNP) security

To combat CNP fraud, we implement address verification systems (AVS), CVV checks, and 3D Secure protocols during checkout. These layers confirm cardholder identity and reduce chargeback risks, ensuring secure, compliant transactions.

E-commerce Web Design & Development Cost in Dubai

The cost of e-commerce web design & development in Dubai depends on several key factors, such as the complexity of store to the platform chosen, content, and integration you require. At GMI, we tailor our pricing based on your unique business needs.

Let's explore its benefits in detail:

Website Complexity

A basic storefront with limited products will cost significantly less than a feature-rich store with advanced filters, multilingual support, and custom-built workflows.

Design Requirements

Using pre-built themes reduces cost, while custom UI/UX design tailored to your brand identity adds to the budget.

Platform Choice

Open-source platforms like WooCommerce or Magento may be more flexible but may also require more development hours. Meanwhile, SaaS-based options can come with lower upfront costs but ongoing subscription fees.

Third-party Integrations

Integrating with payment gateways, shipping partners, CRMs, and marketing tools can require extra development time, especially if custom APIs are involved.

Content & Media

High-quality product descriptions, photography, and video content add to the cost but are essential for good user experience and conversions.

Digital Marketing

If your project includes SEO services, social media setup, or email automation, these services will factor into the overall cost structure.

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Why Choose GMI for Your E-commerce Web Design and Development Services in Dubai?

At GMI, we understand that a successful e-commerce website needs good design and great performance. As an established e-commerce company in Dubai, we bring a unique blend of local expertise and global excellence to every project.

25+ years of experience

We’ve been helping businesses in Dubai and across the UAE build strong online stores that bring real results. Our long track record shows we know what works in the e-commerce landscape to create a result-oriented online presence.

End-to-end e-commerce experts

Our in-house team includes designers, developers, strategists, and SEO specialists, who work together to build end-to-end e-commerce solutions. With strong leadership and project management, we ensure smooth execution and accountability throughout the project lifecycle.

Custom-built e-commerce solutions

We create e-commerce sites that fit your business goals, match your brand, and grow with you over time. By listening to your requirements and building solutions tailored for you, we ensure that your website reflects your vision perfectly.

Platform versatility

Our e-commerce web development team is well versed in all the major platforms like Magento, Shopify or WordPress. We recommend the right platform based on what your business really needs and put together a dedicated team to guide you in the best way.

Performance-driven development

We build e-commerce websites with the key performance metrics in mind. From fast load times and responsive layouts to SEO-ready architecture that drives conversions, we optimize websites to drive more traffic and close more sales.

Insights into Dubai's e-commerce market

As a Dubai-based agency, we have an insider’s view of regional shopping trends, user behaviors, and regulatory standards. We strategize e-commerce platforms based on these insights, helping you connect authentically with your customers.

Advanced security measures

We build your store with top-level security features to keep it safe and protect your customers' data. We implement advanced security protocols and ensure safety of information for all transactions.

Reliable support and maintenance

Our team offers ongoing maintenance and support to keep your store running smoothly and up to date.

Engaging UX design

Our UI/UX specialists are dedicated to delivering a seamless shopping experience by ensuring intuitive usability, efficient navigation, and consistently responsive performance across all platforms. To attract and retain customers, we implement the best UX design practices, ensuring an enjoyable shopping experience for users.

Client engagement

We engage our clients in the e-commerce development process, from start to finish. We listen, share updates, and iterate based on client feedback to make sure the final product is just right.

Our E-commerce Web Design and
Development Case Study

FMCG

FMCG

A leading fashion and apparel brand in the Middle East approached us to create a robust e-commerce platform that could reflect its premium identity, enhance user experience, and drive online revenue.

The Challenge
The client wanted to transition from traditional retail to a full-fledged digital store. The goal was to create a high-performing e-commerce site that offered seamless shopping, supported mobile traffic, and increased brand visibility across the region.

Our Solution Discovery & Strategy: Conducted a comprehensive competitor analysis and user journey mapping to align the design and functionalities with regional buyer behavior.
Design Execution: Delivered a custom, mobile-first e-commerce interface with a clean, high-end aesthetic. Focused on UX principles to simplify navigation and highlight key product categories.
Platform Development: Chose Magento (Adobe Commerce) for its scalability and flexibility. Integrated secure payment options, dynamic product filters, and multilingual support.
Performance Optimization: Ensured fast page load times, SEO-friendly structure, and conversion-focused CTAs. Added CRM and analytics tools for ongoing insights and growth.

Result

3X

INCREASE IN ONLINE SALES WITHIN THE FIRST SIX MONTHS.

45%

RISE IN MOBILE CONVERSIONS.

28%

DROP IN BOUNCE RATE.

IMPROVED RANKINGS FOR HIGH-VALUE ECOMMERCE KEYWORDS IN UAE.

What Our Client Says

GMI team of web development and designing has been of great service to us during our web-redesign phase. They work in a very calibrated fashion with attention to detail. It is wonderful working with this team who ensure a faster turnaround time. We wish them all the best.
— Praveen V

Very happy with the GMI. They are very professional and supportive. Our SEO and Website maintenance are handled by the GMI Team. Our business has grown steadily, in spite of Covid.
— Justin George

I approached the Global Media Insight for designing and developing a website for my company and was impressed by their services. They seem to have a knack for taking a very complex proposition and really simplifying it down.
— Saeed Olaik

GMI has worked on SEO and website maintenance for many years. Proactive team. Deliver good SEO results. Prompt in website maintenance.
— Blue Rhine Industries

I have known the GMI family for years and recently began a series of projects with the team. One of the main projects we did with them was the complete overhaul of our company website. I am beyond thrilled with the final product and, just as important, the experience with the team throughout.

Sean worked with me at the BD stage, and was able to grasp the ideas and vision very well, conveying it across clearly to the team. Joshua handled client servicing for my account, effectively coordinating input and feedback from me to the rest of the team to ensure smooth actioning and execution. Allan headed the design team, and they were able to execute my vision beautifully. I must note that, in terms of design, I tend to be very selective in what I like, and GMI was able to meet the high standards expected.

Again, I am very happy with the final result of the work put into this by everyone here. The product and experience are a testimony to the leadership, and I look forward to bringing more projects across their way.
— Aashish Rajesh

Faq

A good e-commerce website is always well-designed, fast and secure.

The user will easily be able to browse as well as search products, glean more details about the products that he/she is interested in and eventually add those to the cart as well as finally purchase the products.

The website also should reflect the credibility of the brand, which means that the website design and the language used on the website should be professionally designed and well crafted.

Ultimately, the user experience should be seamless and the buyer should have all his concerns as well as questions readily answered about a product or the website’s policies.

Setting up an ecommerce store requires careful planning. Before diving into the process of e-commerce web design and development, it is always important to choose the right platform. Some platforms have the capability to handle inventory tracking, multiple product options while others do not.

Features and functionalities vary from one e-com platform to another. It’s important to go for features and functionalities which make sense for your first website so that your prospective client base and your current scale of business is well handled. Discussing with our Client Service Executive will give you a better understanding of the platforms which can better meet your requirements.

They will guide you through the technicalities involved in successfully establishing your e-commerce business including choosing the right platform, payment gateway integration, currency options, website security, third-party app integration, pricing, etc.

Design requirements change depending on the products you propose to sell and the audience you wish to target. For example, the visual appeal of an e-commerce store selling bridal gowns will be way different from that of an electronics store selling branded products.

The top design elements considered are – navigational ease to the products as well as the categories. A seamless UI/UX experience can increase conversions at every stage of the user journey. Depending on the products/service offered, the design elements should convey trust and taste.

Simple, easy to understand process from add to cart to check out will make your customer know the stages of transactions and have the right expectations. These are important elements of an online experience.

Keeping the visitor to the site engaged and finally leading them to making the purchase is important. The distinct features of the products you offer should be uniquely highlighted by the design elements. Your website has to be intuitive with an optimum user experience as well.

GMI has more than 25 years of experience in crafting digital experiences for clients across the MENA region and the Indian subcontinent. Our e-commerce team comprises software specialists, web developers, UI/UX designers, copywriters and testing engineers. With project experiences across a wide variety of verticals, we can take on projects of any scale and size. Check out our portfolio to see the samples of the work we have done.

Like every leading e-commerce development company, we too help our clients build their dream e-commerce business using the best technologies on the market. We have worked on platforms such as Magento, Shopify and WooCommerce and also have expertise in pulling off large-scale e-commerce projects on Drupal. We’ve also made dozens of our clients happy by providing a better e-commerce solution using BigCommerce, OsCommerce and WordPress.

Yes, GMI offers you custom-built e-commerce websites that can help you set your ecommerce website as per your requirements.

Yes, we can help you switch your store’s current platform to the one you prefer.

The price of an e-commerce website depends on various aspects. From the complexity of the project to development, design, integration, support and maintenance. Custom functionalities will cost more than a template. Particulars like product data and past order/customer data imported can also add to your website development cost. Developing your e-commerce website on platforms or on third-party systems also adds to the price range. Overall, the cost of e-commerce website development service varies from agency to agency. Choosing the right e-commerce web development company will help you stay within your budget.

Yes, we have a dedicated team of QA specialists and test engineers who perform thorough testing before giving your website for review.

Ensuring the security of your e-store is our primary concern. We adopt multiple measures to strengthen your site’s security. Talk to us and we will discuss in depth about our comprehensive security audit service.

We’ll be able to give a reasonable time frame only after we know your store size and the platform/customizations you require. Connect with us by email, online form submission on our website, by WhatsApp, or even a call. We will assess the project and get back to you with the detailed timeline for developing your e-commerce venture.

At GMI, your project will be well taken care of, with regular updates being sent to you on the progress. We work like a professional e-commerce website development company. There will be a dedicated project manager to coordinate the activities between your team and ours and to assist you at various stages of development and further.

We follow the mobile-first policy in e-commerce websites to create engaging and responsive websites that intuitively adapt to mobile interfaces. You can be sure that your e-commerce website will be user-friendly, easy to navigate and scalable across multiple screen sizes. So, you can think about mobile app development later.

The users may access your e-commerce website through different devices. It is important that irrespective of the device being used, users should receive the same user experience. Responsive web design allows your e-commerce website to offer the same experience to users, no matter whether they are browsing through smartphones, tablets, desktops or any other devices.